Help

FAQs

Q: How do I calibrate my pH probe?
A: Basic pH probes can be calibrated on the meter screen of Logbook Graphing “set 7”. Advanced pH probes are calibrated on the probe.

Q :My gas sensor has stopped working?
A: The gas cells and batteries within the gas sensors have a 2 year life expectancy. Therefore after this time they may need replacing. Most gas cells and batteries within gas sensors will need to be sent to ScienceScope to be replaced. Please contact us using the information at the bottom of this page so we can advise you further.

Q: The screen on my Data Logger has frozen?
A: Remove the battery, wait for a few seconds, then insert the battery back into the Data Logger.

Q: The DynaKar will not connect to Logbook Graphing?
A: The wireless dongle may have become unpaired with the DynaKar. Refer to the pairing instructions included in the DynaKar box. Alternatively the batteries may need replacing.

Q: I am having problems downloading Logbook Graphing software?
A: On your confirmation email you will have the option of downloading either the 32 or 64 bit version. Check your PC type before you install so you can choose the correct version.

 

If you have any further queries regarding our products or services please contact us using the information below.

Email: enquiries@sciencescope.co.uk
Tel: 01225 850020
Fax: 01761 436710

Contact

Email: enquiries@sciencescope.uk
Phone: 01225 850020
Fax: 01761 436710

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